If you are not 100% satisfied with your GuitarPicks.com purchase, you can return your item(s) for a full refund or exchange.
You can return items(s) for up to 14 days from the original date of your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return
To return your product, you should mail your product to:
Guitarpicks.com
1 Shore Ave. Unit 7
Oyster Bay, NY 11771
There are No Refunds on any Shipping charges.
You will be responsible for paying for your own shipping costs for returning or exchanging your item.
Since We cannot guarantee that we will receive your returned item/s, we recommend using trackable service, insured, when returning and exchanging items.
Refund
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, a refund will then be processed, and a credit* will automatically be applied to your credit card or original method of payment, within a certain amount of days.
*Credits for Refunds will be minus any and all shipping charges.
Incorrect Item
If the incorrect item was sent to you, please contact us and a Shipping label will be sent to you upon request for a Return or Exchange.
Need help?
Contact us at info@guitarpicks.com for questions related to refunds and returns.